Almost every screen in the software has what we call "dropdowns" or "code tables" that are used to select a value from a list, rather than typing in a value. These dropdowns can be customized to meet the specific needs of your organization or you can use the industry's common lists that come with the software out of the box. Some examples of dropdowns that are often customized are a the lists for: States, Counties, Case Types, Incident Types, etc.

When you are finished editing code table records, you may need to restart the software to see your reflected changes.